…as a local business in West Yorkshire, serving the people of Ossett with vitamins and minerals. 13 years later, our vision is still the same; to provide our customers, in Ossett or around the world, with the same high-quality products and service we always have.
We are embarking on a journey towards an entirely vegetarian product range
And we’d love to take you with us. During this transition phase, we will continue to launch new alternative formulas to accommodate all our customers with their essential vitamins and nutrients, regardless of their dietary requirements.
We have always considered our packaging to be an innovation within the industry
Our first step towards making our packaging more environmentally friendly is to remove our label from the manufacturing process and shift towards a digitally printed pouch, a project we estimate will save over a tonne (1,152kg) of label paper each year.
British Standards Institution: ISO 9001:2015 Quality Management Systems, (Certificate no. FS675303).
Our ISO 9001:2015 accreditation was awarded for our excellence in operations, leadership, planning and support.
We’ve always believed that our logo was the customer’s certification of quality; our team demonstrated leadership and commitment to our quality standards, instilling confidence in our customers that no matter how many products they purchase, each one will be manufactured to an exceptional standard.
We adopt a flat hierarchical approach to management which is imperative to our team ethos, morale and organisational culture.
Everyone is aware of their roles and responsibilities, which may differ person-to-person, but ultimately everyone is working towards a shared goal. Team cohesion has always radiated from Lindens, demonstrated through our regular team ‘huddles’, we continually remind ourselves what Lindens aims to achieve.
Our BSI evaluation helped us identify opportunities, which we will continually aim to improve throughout 2021.
We are always learning and improving; regular performance appraisals are conducted as a development process for our team members, helping us build a skilled workforce able to provide better services for our customers..
Throughout the year we will reviewing and renewing our accreditation from BSI, and continuing to improve and develop our quality standards, our team and our brand.