1. Interpretation

The use of ‘Customer’, ‘You’ and ‘Your’, directly refers to the person or organisation who purchases goods from Lindens Health and Nutrition Limited.

The use of ‘Lindens’, ‘Lindens Health and Nutrition’, ‘We’ and ‘Us’ directly refers to Lindens Health and Nutrition Ltd.

2. Terms and Conditions Amendments

We reserve the right to amend the below terms and conditions at any time, without notice or warning. It is entirely the responsibility of the Customer to comprehensively read the terms and conditions, as the continued use of our site constitutes the agreement to oblige by the below terms and conditions.

3. Copyright

All content displayed on this site is the property of Lindens Health and Nutrition Ltd, including all text, graphics, information, articles and other material. You are not permitted to use, distribute, alter or duplicate the content of this site without express permission from Lindens Health and Nutrition Ltd. All rights are reserved.

4. Price and Payments

The price of all goods shall be clearly indicated on the website at all times. We reserve the right to adjust the price of our products at any time, without notification or warning.

Payment is required at the point of sale, unless credit terms have been established in writing, between Lindens Health and Nutrition Ltd and the Customer.

4.1. VAT

All wholesale customers will be charged VAT according to their shipping address.

All dropship customers will be charged VAT according to their billing address.

4.2. Coupons

Only one coupon can be applied to each order and cannot be used in conjunction with any other coupons.

All coupons only apply to the total price of the products. You will not receive a discount for delivery charges or fulfilment fees.

4.3. Volume Related Discounts

Due to our volume-related discounts, our price per unit calculations have been displayed rounded to the nearest penny. For example, £2.4035 would be expressed as £2.40.

5. Shipping – Wholesale Customers

For our wholesale Customers, your order will be dispatched within 5 working days of receipt on the condition that your account is not overdue.

6. Shipping – Dropshippers

Orders received before 12 noon working days (Mon to Fri, excluding bank holidays) will be dispatched the same day. Orders received after this time will be dispatched the following working day. It is your responsibility to ensure that a valid address is provided. We do not insure lost or damaged goods in transit or non-deliveries. Tracking numbers will be provided for tracked orders, we reserve the right to select the courier and service.

7. Returns Policy

Please inspect all deliveries immediately after receipt of your order. We do not accept liability for any damaged items on your physical stores and premises, nor for any items after they have been sold on by the Customer.

8. Stock

While we always aim to provide 48 hours notice to our trade partners for any products falling out of stock, we reserve the right to make any product or service unavailable with immediate effect.

9. Service Standards

9.1. Brand Values

The brand values of Lindens must be upheld by all trade partners when representing our products on :

  • Innovative
  • Conscientious
  • Quality
  • Passionate
  • Reliable

9.2. Shipping and Postage

We aim to provide rapid fulfillment to our retail customers and we expect our trade partners to uphold the same standard of shipping and postage.

10. Account Closure

If you wish to close your account, please contact trade@lindens.co.uk for further information. Failure to keep your account payments up to date will result in the suspension and possible closure of your account.